These solutions are directly available to you

Our goal is to clarify your concerns and questions as quickly as possible. With our short forms you can solve the most common problems yourself in less than 5 minutes without having to contact support.

Alternatively, you can contact us at any time using the chat function or by email:


Where do I get the details of my order?

We will send you all information about your order by email. Please note that your tracking number will be sent within 2-5 business days of your order.

What about the shipping costs?

You don't pay any shipping costs. Shipping costs only apply if you want to arrange a return, in which case you will have to pay the shipping costs.

How can I track my order?

Once we receive your order, you will receive a tracking number within 2-5 days. You can use this number to track the shipment status of your order at any time.

What about returns?

If you would like to return your package, simply contact our customer service at this email address: Returning is quick and easy. Please note that you must bear the return shipping costs.

Do you have social media channels?

Discover our social media channels by scrolling to the bottom of our website or opening the menu. There you will find links to all of our social media profiles.

Current discounts?

Benefit from our regular discount campaigns by taking a look at our sale category. It's also worth taking a look at our announcement bar, where temporary special offers with discount codes are displayed.

I would like to receive an invoice for my order.

We will be happy to send you an invoice by email upon request.

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